Terms of Service

The terms of service under which you can use our website, www.voicescloud.com, are outlined below under Terms of Service and any documents referred to (our website). You agree to abide by and follow these Terms of Service by using our website.

These Terms of Service will take effect on May 22, 2021.

BEFORE USING THIS SITE, PLEASE READ THE PRIVACY POLICY AND ANY OF THE FOLLOWING TERMS OF SERVICE. YOU SIGNIFY YOUR ACCEPTANCE OF THESE TERMS OF SERVICE BY CONTINUING TO ACCESS OR USE THIS SITE OR ANY SERVICE ON THIS SITE.

Definitions: The term “account” refers to the user account you generate when registering on this website.

A consumer examines views, and purchases services or a product from a freelancer through the website as a “buyer.”

The term “Dispute Resolution Process” refers to the procedure that Buyers and freelancers must follow while using Dispute Resolution Services.

VOICESCLOUD is referred to as “Company,” “we,” “our,” or “us.”

A User Account is inactive if there is no account activity for six months.

The term “job” refers to a service provided by the freelancer on the website. A buyer’s order, a service that a buyer purchases from a freelancer, or services that a buyer offers to a freelancer are all examples of this work.

A user who provides services via the website is referred to as a “freelancer.”

A person who uses the website as a “user,” or  “you,” will be referred to as a “buyer” or “seller.”

The term “website” refers to VOICESCLOUD’s website, which can be found at www.voicescloud.com, as well as any similar tool or app.

GENERAL: The following Terms of Service apply to all users and customers (from on referred to as “you”) who use the VOICESCLOUD website or mobile website (from on referred to as” www.voicescloud.com,” “us,” or “we”).

OUR DETAILS ARE AS FOLLOWS:

The website www.voicescloud.com is VOICESCLOUD (we, our, and us).

www.voicescloud.com is a Greek-based online platform that allows users to post jobs and recruit other users. To use the services, both buyers and sellers must create an account.

Info (at) voicescloud.com is our email address.

Acknowledgment: You accept and agree that www.voicescloud.com is not responsible for the scheduling of any interviews. We will not screen any information provided by the seller. We make no promises or guarantees that any information provided by the seller on our website is correct, up to date, or complete. The buyer’s responsibility is interviewing and screening the seller’s material.

Certain Job Ads and other job-related material can be available on www.voicescloud.com. You agree and understand that we have no power over Job Ads because they are and provided by third parties over whom www.voicescloud.com has no control. We screen and approve jobs before they are on the website to prevent malicious material. Still, we cannot guarantee the genuineness or completeness of any Jobs or other details submitted by any other user, including that user’s identity.

 

MORE DOCUMENTS RELATING TO THE USE OF OUR WEBSITE:

Included in  these Terms of Service, the following document governs your use of our website:

Our privacy statement can be found at www.voicescloud.com. Our privacy policy governs our use of your information. It explains the types of information we collect, why we collect it, how we use it, when and why we can share it with third parties, and any other relevant information about our use and processing of your data and your rights about your information.

YOU ARE RESPONSIBLE FOR YOUR USE OF THE SERVICES. The Services are “as is” and “as available” without warranty.

You understand and agree that we are not liable for any direct, indirect, incidental, special, important, or exemplary damages, including but not limited to any loss of profit, goodwill, business reputation, data loss, cost of procuring substitute services, or other intangible loss, resulting from the benefits (ii) the results of the services (iii) the use or misuse of the services.

Connections with other users: Excluding logging into your account, you cannot post your email address or other forms of contact information on the site.

You can only communicate with other users via the web by using the message boards, inbox, or chat facilities unless you already have a relationship with another user before joining the site. You cannot contact other users about projects or private matters through email, phone, or other messaging or chat services such as Skype, MSN, or Yahoo if we do not provide their contact information via the web.

Sellers (voice overs) agree that their audio files will be stored on the Voicescloud Youtube channel.

Prices: What percentage does Voicescloud take from sellers? From a seller, Voicescloud takes 20% (twenty percent) revenue on every order made through the platform. However in this case when the seller is in the categories level 1, 2 and 3 the commission is lower.

Clearance time: Since you have delivered your voice over job and your client has accepted your work, you will have to wait 15 days for your earnings to appear in your account. You can request a payout once it’s available.

Our prices, as well as the services we provide on our website, reserve the right to adjust the service rates at any time and without warning. Pricing is subject to change at any time if and when we find it appropriate.

The transactions are subject to a 20% (twenty percent) processing fee.

The most expensive job that can be posted is $5000, and the most costly custom bid that can be submitted is $5000.

We may change our rates in a few cases, such as promotions (discounts on membership fees) or new services. These adjustments will take effect once the advertising or new service is available.

Refunds: You can request a refund at any time for the money you’ve put into your account. If we agree to send you a refund, we will send the funds to you using the same form that you used to pay. In some cases, we can select a different payment method at our discretion.

We can grant a refund to a customer under one of the following conditions:

It is lawfully abiding to do so.

We conclude that issuing a refund is justified and appropriate.

We discovered that the user’s initial payment was fraudulent.

The payment was in error by the recipient.

We assume a refund to prevent a chargeback.

You can use our customer service site or contact us at info (at) voicescloud.com to request a refund. If you have already done so, you do not expect a chargeback until we have attempted to meet your request to the best of our ability. A refund offer may not be in full.

Withdrawals: We will postpone the first fund withdrawal for five days. This is for surveillance and fraud detection.

If our fraud prevention policies say that a delay is necessary, we will postpone other withdrawals for the same 5-day duration—a minor withdrawal amount of $10. As part of our anti-fraud policies, you understand and accept that we should verify your identity or request more information from you.

IF WE PROVIDE YOU WITH ACCOUNT INFORMATION, SUCH AS A USERNAME, IDENTIFICATION NUMBER, ACCOUNT CODE, AND OR PASSWORD, YOU MUST KEEP THIS INFORMATION PRIVATE AND SECURE. DO NOT SHARE IT WITH ANYONE. All account information is for the use of the designated account holder and not for the benefit of anyone. Any unauthorized access to your account due to the account holder disclosing account details to a third party is their liability.

For any actual or alleged violation of these Terms of Service or any other document referred to in them, including, without limitation, where we suspect unauthorized access to your account or unauthorized disclosure of your login details, we reserve the right to suspend or end your account without warning.

If you know or believe that the security of your login information has been compromised by a third party, you must change your password. If you are unable to update your password, please contact us at info (at) voicescloud.com.

We make no promises or assurances that the website will be accessible at any specific time or from any particular location. Your access to the website will be constant or continual, or that the website will be available at any particular time or from any particular site.

Browsers, laptops, tablets, phones, and browsing devices will access or optimize the website.

We reserve the right to restrict access to any or parts of the website for any reason, whether for business or updates such as enhancing the website’s appearance or sense, content changes, routine maintenance, or to address any problems that arise. If we expect to suspend access to the website for an extended period, we will give you advance notice if it is possible.

 

INFORMATION AND CONTENT ON OUR WEBSITE WITHOUT WARRANTY:

Our website provides you with general information about us, our business, and any services that we can offer from time to time. Except as given in these Terms of Service, we do not make our website accessible for any other purposes.

We make no promises or guarantees, express or implied that any of the material available on our website is correct, up to date, or complete at any time.

 

CHANGES TO THESE TERMS OF SERVICE AND OTHER POLICIES:

We reserve the right to make changes to these Terms of Service, our privacy policy, and any other documents included in any of these documents at any time. We reserve the right to change our Terms of Service and other forms at any time for any reason, including:

To account for any changes we make to our website, including, without limitation, any new features or purposes we provide, any adjustments to how we provide notices to you, or any changes in the content, purpose, or convenience of the website;

To describe our current data-processing activities so that you can make informed decisions about your personal information.

To ensure that our record complies with and remains consistent with all relevant laws, legislation, and official guidelines, both present and prospective.

If required by law, we will notify you of any revisions to these Terms of Service or any other documents referred to in them by posting a notice on our website and or posting an amended version of these Terms of Service or another such record on our website with a new effective date specified.

 

PERMITTED USE OF OUR WEBSITE MATERIALS:

The information on our website is for your personal, non-commercial use. You may print or distribute content from our website for lawful personal, private, and non-commercial purposes, and you may share the content. Without our prior written permission, you cannot extract, copy, or distribute the material on our website.

When you share any content or materials from our website to others, you must recognize us (or other writers cited by us) as the authors of such content or materials.

Prohibited use of our website: Except as allowed in these Terms of Service, you may not reproduce, replicate, copy, or resell any part of our website or any material from our website.

You must not access, interact with, destroy, or interrupt our website or any part of it, including our domain, any of our networks on which our website resides, any software that we used to build or change the website or make it accessible to you, or any software or technology owned or controlled by us or any associated third party, without our prior written consent.

You cannot use our website for any unlawful or illegal reason or in any way that violates any relevant laws or regulations, whether local, national, or international including;

For any fraudulent purposes;

To send unsolicited or unwanted ads or direct or indirect marketing to anyone by any means, or to otherwise spam, interact with, or to sell to anyone any services that we have not authorized;

To upload, host, or send any viruses, malware, adware, spyware, worms, Trojan horses, keystroke loggers, spyware, logic bombs, time bombs, or other harmful programs or code that could affect the use or operation of the website, our hardware or systems, or the computers, tablets, phones, or other devices of any users or other third parties, or to upload any content or materials deemed harmful as stated above.

You will not engage in any conduct that victimizes, harasses, degrades, or intimidates a person or a group of people because of their religion, gender, sexual orientation, race, ethnicity, age, or disability.

To interact with, injure, or threaten to harm in any way, or any form, or for any reason that is inconsistent with these Terms of Service or the terms of any of the documents referred to in these Terms of Service.

Any information that qualifies as “private personal information” must not be distributed including information about you or another person’s racial or ethnic heritage, political views, religious or philosophical values, labor union membership, genetic data, biometric data, health, sex life, or sexual orientation, as well as sensitive personal information such as addresses, phone numbers, bank information, etc.

Ownership of material on our website: We either own or license all trademarks, service marks, trade names, logos, copyright, and other intellectual property rights in our website and its content. Intellectual property laws cover all such rights around the world and all rights reserved. These terms and conditions prohibit any use of the website or its contents. We keep all privileges not given herein.

Third-party trademarks, service marks, trade names, logos, and other branding used or shown on or via our website (“Third Party Mark(s)”) may or may not be trademarks of their respective owners, who may or may not approve, associate with, or related to our company.

It is our policy to respond to any claims of infringement of intellectual property rights. Our copyright infringement strategy aims to make infringement claims as transparent and straightforward as possible while also reducing the number of false or challenging claims we receive.

You must notify/contact us immediately to investigate the situation if you discover your intellectual property rights were infringed upon.

Viruses and other dangerous content: We cannot guarantee that our website is free of viruses or other harmful malware. We do take appropriate precautions to prevent viruses and other malicious from our website.

We will not be liable for any bugs or viruses on our website, or for any software that may be downloaded from our website, or for any effects that the existence or activity of such programs may cause.

Links to other websites: Our website can provide links to third-party content or websites from time to time. We are not responsible for the content of any websites that can be accessed via our website’s links. We have no control over the content on third-party websites. We make no representations or warranties that such content is relevant to us or our website, acceptable or appropriate for use or viewing, legal, or accurate.

Before you decide to use a third-party’s website or features, you should review their privacy policies to see how they can access your information.

 

INDEMNIFICATION: You consent to protect, indemnify, and exempt us from and against all lawsuits, liabilities, fines, injuries, and expenses, including, without limitation, fair legal and attorneys’ fees and costs, arising out of or in any way connected with any of the following:

Uploads, access to, and use of the website by you;

The violation of these Terms of Service, whether actual or alleged;

Your infringement of a third-party right, such as an intellectual property right, a right to publicity, a right to confidentiality, a right to property, or a right to privacy;

Your violation of any governmental and quasi-governmental authorities’ laws, rules, regulations, codes, statutes, ordinances, or orders, including, without limitation, all regulatory, administrative, and legislative authorities; or

Some misrepresentation on your part.

You will completely cooperate with us in the protection of any allegation. We reserve the right to assume exclusive defense and control of any matter for which you are responsible for indemnification and you will not resolve any claim without our prior written consent.

 

LIABILITY EXCLUSIONS AND LIMITATIONS:

Excluding illegal acts, such as in the case of death or serious injury incurred by our negligence, we do not exempt our responsibility to you. If applicable law prevents any or part of the limitations of liability mentioned below from applying to you, the rules would only apply to you to the degree allowed by law.

OUR ENTIRE LIABILITY AND YOUR SOLE REMEDY IN LAW, IN EQUITY, OR OTHERWISE ABOUT THE WEBSITE CONTENT AND SERVICES AND OR FOR ANY BREACH OF THIS AGREEMENT IS LIMITED TO THE AMOUNT YOU PAID FOR SERVICES PURCHASED THROUGH THE WEBSITE.

WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES IN ANY WAY RELATED TO THIS AGREEMENT OR THE SERVICES, INCLUDING LIABILITIES RESULTING FROM BREACH OF THIS AGREEMENT OR THE SERVICES.

YOUR ACCESS TO AND USE OF OUR WEBSITE;

ANY DATA LOSS OR CORRUPTION;

ANY INABILITY TO ACCESS OUR WEBSITE, INCLUDING ANY INTERRUPTIONS, SUSPENSION, OR WITHDRAWAL OF OUR WEBSITE (FOR ANY REASON);

ANY USE OF CONTENT OR MATERIALS ON OUR WEBSITE BY YOU, INCLUDING ANY RELIANCE YOU PLACE ON SUCH CONTENT OR MATERIAL;

SOME SAVINGS LOSS;

ANY EXTRA, CONSEQUENTIAL, OR INDIRECT LOSSES

AND, EVEN THOUGH WE HAVE ADVISED OF THE POSSIBILITY OF ANY LOSS OR DAMAGE, YOU ASSUME RESPONSIBILITY AND MUST BE LIABLE FOR THE ENTIRE COST OF ANY NECESSARY SERVICING, REPAIR, OR CORRECTION IN THE EVENT OF ANY SUCH LOSS, DAMAGE, COSTS, EXPENSES, LIABILITIES OR PENALTIES.

WE MUST NOT BE LIABLE FOR ANY DAMAGE THAT YOU MIGHT HAVE AVOIDED BY FOLLOWING OUR ADVICE TO APPLY A FREE UPDATE OR FOR DAMAGE CAUSED BY YOU FAILING TO FOLLOW INSTALLATION INSTRUCTIONS CORRECTLY OR TO HAVE IN PLACE THE LEAST SYSTEM REQUIREMENTS ADVISED BY US.

YOU AGREE THAT IF YOU SUFFER ANY DAMAGES, LOSSES, OR INJURIES AS A RESULT OF, OR IN CONNECTION WITH, OUR ACTS OR OMISSIONS, THE DAMAGES, IF ANY, CAUSED TO YOU WILL NOT BE IRREPARABLE OR ENOUGH TO ENTITLE YOU TO AN INJUNCTION PREVENTING ANY EXPLOITATION OF ANY WEBSITE, SERVICE, PROPERTY

 

THE FOLLOWING ARE EXCLUSIVE DISCLAIMERS:

THE WEBSITE IS DELIVERED “AS IS,” “AS ACCESSIBLE,” AND “WITH ALL FAULTS.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE MAKE NO REPRESENTATIONS, WARRANTIES, OR ENDORSEMENTS OF ANY KIND, EXPRESS OR IMPLIED, ABOUT:

OUR USERS AND/OR CUSTOMER SERVICE TEAM;

THE CONTENT OF THE WEBSITE;

CONTENT CREATED BY USERS; OR

SECURITY ASSOCIATED WITH INFORMATION TRANSMISSION TO THE WEBSITE

ADDITIONALLY, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND COMPUTER VIRUS FREEDOM.

WE MAY NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER THAT PROVIDES THE SERVICE WILL BE FREE OF ANY HARMFUL COMPONENTS, INCLUDING VIRUSES. WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THE SERVICE (INCLUDING ANY INSTRUCTIONS) IS ACCURATE, COMPLETE, OR USEFUL. YOU AGREE THAT ACCESSING AND USING THE WEBSITE IS AT YOUR SOLE RISK. WE SPECIFICALLY DISCLAIM All WARRANTIES THAT YOUR USE OF THE WEBSITE IS LAWFUL IN ANY PARTICULAR JURISDICTION. SOME JURISDICTIONS LIMIT OR DISCLAIMER TO IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER DOES NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW APPLIES TO YOU AND THESE TERMS OF SERVICE.

YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN ANY JURISDICTION WHERE YOU ACCESS OR USE THE WEBSITE THROUGH ACCESSING OR USING THE WEBSITE.

 

REQUIREMENTS FOR USE OF OUR WEBSITE BASED ON AGE:

Individuals under the age of 16 are not permitted to use our website or any of the resources available on or through it. We do not process information about someone under the age of 16 or;

An individual who is over 15 but under 18 years of age uses an adult’s account if the account owner allows them. Regardless, the account holder is responsible for all that takes place on the account.

 

JURISDICTION AND GOVERNING LAW:

The laws of Greece must regulate and interpret these Terms of Service, any documents they refer to, and any conflicts arising from or to them or any documents they refer to, whether contractual or non-contractual.

 

RIGHT TO COPY:

We own or license the copyright under these Terms of Service, which recognize copyright laws worldwide and copyright protection software. Unless otherwise noted, this includes all intellectual property rights in this document and elsewhere on our website, including any content on our website.

 

INFORMATION ON HOW TO CONTACT US:

If you have any concerns about these website’s Terms of Service, please contact us using one of the methods below:

Voicescloud – Arxaiologikou Mouseiou 45 str. – Thessaloniki PC 45640 – Greece

VoicesCloud’s website is www.voicescloud.com.

VoicesCloud’s email address is info (at) voicescloud.com.